RealUseBench Scoring rules
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Test protocol 02 · Garage door

Can one urgent call become a clean, paid work order?

The benchmark covers emergency intake, qualified-technician dispatch, door and opener history, estimate options, truck stock, signatures, payment, and a return visit.

Garage-door technician inspecting a residential torsion-spring assembly
Illustrative field context

Canonical scenario

The broken-spring benchmark

  1. A 7:00 a.m. broken-spring emergency and one scheduled opener replacement
  2. Two technicians with different skills and availability
  3. Three truck-stock SKUs consumed during the job
  4. One commercial property with six individually tracked doors

Evidence captured

What earns a claim

Dispatch
Intake-to-assignment time, taps, notices, and skill matching.
Estimate
Options, revisions, customer approval, and invoice reconciliation.
Asset history
Native door records versus custom fields or unsupported workarounds.
Inventory
Truck-stock consumption, low-stock reporting, and export detail.

Publication queue

Evidence first. Article second.

Each item remains queued until its synthetic job, source packet, and deterministic checks pass.

  1. 01

    Emergency call-to-payment benchmark

    QUEUED
  2. 02

    Asset-history and truck-stock test

    QUEUED
  3. 03

    Urgent versus scheduled work comparison

    QUEUED